It’s a Myth That Only New Car Dealers Can Service A Vehicle Under Warranty

  • 0
Battery care

It’s a Myth That Only New Car Dealers Can Service A Vehicle Under Warranty

Tags : 

True or false: Until your vehicle is out-of-warranty, it must be serviced by the new car dealer or the factory warranty will be void.

Although you may have answered “true,” the correct answer is “false.”

It’s the law that independent repair shops can provide the services to maintain your new car warranty. Consumers are protected by the Magnuson-Moss Warranty Act, enforced by the Federal Trade Commission (FTC), which prohibits a manufacturer from voiding the vehicle warranty because service was done by a non-dealer.

Doylestown Auto & Truck Repair

According to the FTC, “It’s illegal for a dealer to deny your warranty coverage simply because you had routine maintenance or repairs performed by someone else. Routine maintenance often includes oil changes, tire rotations, belt replacement, fluid checks and flushes, new brake pads and inspections.” It is also important to note that the “Magnuson-Moss Warranty Act makes it illegal for companies to void your warranty or deny coverage under the warranty simply because you used an aftermarket or recycled part.”

When using a non-dealer, independent aftermarket shop to maintain your vehicle under warranty, the council strongly recommends keeping records and receipts for all maintenance that is done to the vehicle and adhering to scheduled maintenance requirements. If a warranty claim arises, these records will provide proof that maintenance has been performed in accordance with the manufacturers’ recommendations and requirements.

It’s a common misconception that only car dealers can perform the routine maintenance and repairs on a newer vehicle that is under warranty. The truth is that consumers can have routine repairs performed by their local independent repair shop or do the work themselves without affecting the warranty.

For more information from the FTC about auto warranties and routine maintenance, visit www.consumer.ftc.gov/articles/0138-auto-warranties-routine-maintenance.

Shares

Leave a Reply

Official Inspection Station

Pennsylvania Inspections & Emmissions
Make an appointment today.
(215) 348-9459
doylestownautorepairs.com/appointments

Certified

Doylestown Auto Repair
Doylestown Auto Repair

Subscribe to our Newsletter




Back to School time can be costly, SAVE where you can with us. Inspection & Emissions both just $29.95.

Call us now at 215-348-9459. www.doylestownautorepairs.com

#wegetit #savewithus #doylestownautorepair
... See MoreSee Less

View on Facebook

Good article on the "What Does the Check Engine Light Mean". Big difference between a blinking light or a constant light. Find out the difference in this article. Check us out. Smith's Auto Repair in Doylestown, "Home of the Digital Inspection for transparent Auto Repair."

www.consumerreports.org/car-repair-maintenance/what-does-check-engine-light-mean/

www.doylestownautorepairs.com
215-348-9459
... See MoreSee Less

View on Facebook

Since we began using a Digital Vehicle Inspection, customer communication – and repair work authorizations – have moved into the fast lane. The response from customers after receiving color-coded digital inspections and detailed vehicle condition photos has been phenomenal.

The response I get back from people is unbelievable. They can actually see what we’re seeing. A picture is worth a thousand words. Even if your not buying everything, you can see it for yourself. In the days of simply telling customers what was wrong with their vehicles, customers may have wondered. This way, there’s no question.

Give Smith's Smiths Auto Repair in Doylestown a call to schedule an appt 215-348-9459 and see what it's all about.

www.doylestownautorepairs.com
... See MoreSee Less

View on Facebook

Oil changes, tire rotations, factory scheduled maintenance, and more.

Shares